How Ramp scheduled 5x more interviews and grew their headcount by 4x with ModernLoop

About RampRamp’s intuitive products and services offer granular control of employee spending and department budgets while streamlining vital processes accurately and reliably.

As they plan rapidly for expansion, Ramp is in need of exceptional talent to help catapult their success.
Grew
4x
in full-time employees
Scheduled
5.5x
more interviews each week
Saved
6x
in time to schedule an interview
Trained
2x
new employee interviewers
“It’s hard to imagine being where we are today without ModernLoop.

Their passion for recruiting operations is unlike any existing tool; if you are in high-growth like us, I couldn’t recommend ModernLoop more.”
Madison Eastman,
Recruiting Operations Associate

The challenge

Ramp was growing quickly, but they had limited hands and no streamlined process for scaling recruiting operations.
Maxed-out recruiting team
To schedule 70 interviews a week, Ramp’s only recruiting coordinator was maxed out getting new interviews in or coordinating existing ones. At times, candidates waited up to 3 days to get scheduled.
Repeat calendaring errors
Their inflexible software stack made accounting for time zones, work hours, and unexpected conflicts impossible, leading to miscommunication, poor interview experience, and burnout amongst the team.
No automated processes
With every Google Calendar invite created manually, a lack of communication standards led interviewers to miss interviews and last-minute interview declines.
Too much manual work
Tediously tracking schedules and interviewer training via calendar tetris and massive spreadsheets caused worsening burnout amongst the recruiting team.
The talent team lacked the bandwidth to tackle "hire-making" activities, like sourcing top talent, ensuring interviewers were properly trained, and having strategic conversations with hiring managers.
They needed a solution.

The solution

A flexible, intuitive, easy-to-implement platform that automates recruiting operations.
Complete workflow coordination
Not just scheduling interviews, but automating the entire workflow and eliminating human errors from the process.
Seamless calendar integrations
Integration with Ramp's ATS and Google systems created a seamless experience when prepping candidates and interviewers.
Flexible scheduling blocks
ModernLoop allowed for interviewers to block out unavailable times, provide full visibility into optimal time slots, and reschedule with ease.
Centralized communication channels
Integrating with their Slack meant one place for interviewers to notify if they were running late, share notes, and debrief together.
Integration with their existing ATS took less than a day.
“The ModernLoop team was very helpful and active in listening to product feedback and implementing new features quickly.

The platform’s intuitive user interface made it easy for everyone to quickly understand the system, and instantly notice a difference.”
Madison Eastman,
Recruiting Operations Associate

The results

Since adopting ModernLoop, Ramp has been extremely happy with the progress achieved with the platform.
The fintech unicorn saw the company's full-time headcount quadruple and their talent team grow from 5 to 19 team members. With ModernLoop enabling them, the talent team now schedules over 400 interviews per week.
The end-to-end automation of their entire interview scheduling process has made scheduling interviews a breeze.
“Our team loves ModernLoop — the product and the team. We have had such a great experience with the product and the results show.

We chose ModernLoop because it focused on all Recruiting Operations, not just scheduling. We are always impressed with new features that are released and we don't expect ModernLoop to slow down, they have a ton more on the roadmap.”
Madison Eastman,
Recruiting Operations Associate
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