Delays
Too busy every day just getting new interviews in or coordinating existing ones, candidates would sometimes wait up to 3 days to get scheduled.
Common errors
Recruiters struggled with scheduling candidates and interviewers across multiple timezones, leading to lost time, confusion, and repetitive corrections.
Missed interviews
With every invite managed manually, a lack of messaging standards meant interviewers would miss interviews or wait in interviews they didn’t know were cancelled.
Overwhelmed
There was simply no time left for high-value work like bettering the candidate experience, decrease hiring time, or work on onboarding.